Privacy Policy

Olive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Information You Provide

Account Information

Name
Email address
Password (encrypted)
Profile photo (optional)

Trip Information

Trip names, destinations, and dates
Itinerary items and schedules
Notes and descriptions
Uploaded photos and images

Booking Information

Confirmation numbers
Booking screenshots
Travel document images

Communications

Messages in trip chats
Conversations with Oli (AI assistant)
Support inquiries

1.2 Information Collected Automatically

Device Information

Device type and model
Operating system version
Unique device identifiers

Usage Information

Features used
Time spent in the App
Interaction patterns

Location Information

We do not collect continuous location data
Location may be accessed temporarily for place search features (with your permission)

2. How We Use Your Information

Provide the Service: Create and manage your account, enable trip planning features
Enable Collaboration: Allow you to share trips and collaborate with others
Improve the App: Analyze usage patterns to enhance features and fix issues
AI Features: Process your conversations with Oli to provide travel recommendations
Communications: Send important updates, respond to support requests
Security: Detect and prevent fraud, abuse, and security issues

3. How We Share Your Information

3.1 With Your Consent

Trip collaborators can see trip details you share with them
Content you choose to share publicly

3.2 Service Providers

We work with third-party services that help us operate the App:

Supabase: Database and authentication
Google Cloud: Place search and maps
Vercel: Hosting and infrastructure

These providers are contractually obligated to protect your information.

3.3 What We Don't Do

✓We do not sell your personal information
✓We do not share your data with advertisers
✓We do not use your data for targeted advertising

4. Data Storage and Security

4.1 Storage

Your data is stored securely using Supabase, with servers located in the United States. Data is encrypted in transit (TLS) and at rest.

4.2 Security Measures

Encrypted passwords (bcrypt hashing)
Secure HTTPS connections
Regular security audits
Access controls and authentication

4.3 Data Retention

Account data is retained while your account is active
You can delete your account and associated data at any time
Some data may be retained for legal compliance

5. Your Rights and Choices

Access and Portability

You can access your data through the App's settings. Contact us to request a copy of your data.

Correction

You can update your profile information directly in the App.

Deletion

You can delete your account through the App settings or by contacting us.

Communication Preferences

You can opt out of non-essential emails through account settings.

6. Children's Privacy

Olive is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

7. California Privacy Rights (CCPA)

California residents have additional rights:

Right to Know: Request what personal information we collect
Right to Delete: Request deletion of your personal information
Right to Opt-Out: We do not sell personal information
Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at olivetravel.ai@gmail.com.

8. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights including:

Access to your personal data
Rectification of inaccurate data
Erasure of your data
Restriction of processing
Data portability
Objection to processing

Our legal basis for processing is:

Contract: To provide the services you requested
Legitimate Interest: To improve and secure our services
Consent: For optional features like AI recommendations

9. AI and Data Processing

9.1 Oli Conversations

Conversations with Oli are processed to provide travel recommendations
We do not store conversations permanently after your session ends

9.2 Automated Decisions

We do not make automated decisions that significantly affect you without human involvement.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or via email. The "Last Updated" date at the top indicates when the policy was last revised.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: olivetravel.ai@gmail.com

By using Olive, you acknowledge that you have read and understood this Privacy Policy.