Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help.
Get Support
General Support
Having trouble with the app? We're here to help.
Email: olivetravel.ai@gmail.com
Response Time: Within 24-48 hours
Common topics we can help with:
- Account issues (login, password reset, account deletion)
- Trip planning questions
- Bug reports and technical issues
- Feature requests
- Billing and subscription questions
Report a Problem
Found a bug or something not working right? Let us know!
Email: olivetravel.ai@gmail.com
Please include:
- Description of the issue
- Steps to reproduce it
- Your device type and OS version
- Screenshots (if helpful)
Business Inquiries
Privacy Concerns
For questions about your data or privacy:
See our Privacy Policy for details on how we handle your information.
Feedback & Suggestions
We're always looking to improve! Share your ideas:
We read every piece of feedback and use it to make Olive better for everyone.
Connect With Us
Frequently Asked Questions
Account Issues
How do I reset my password?
Tap "Forgot Password" on the login screen and enter your email. We'll send you a reset link.
How do I delete my account?
Go to Settings > Account > Delete Account. This action is permanent and cannot be undone.
Can I change my email address?
Contact olivetravel.ai@gmail.com to request an email change.
Trip Planning
How do I invite someone to my trip?
Open your trip, tap the share button, and share the invite code with your friends.
Can I remove someone from my trip?
Yes, trip owners can remove members by going to the trip's member list and tapping "Remove."
Technical Issues
The app is crashing. What should I do?
Try these steps:
- Close and reopen the app
- Restart your device
- Update to the latest version
- Reinstall the app
If issues persist, contact support with details about when the crash occurs.
My data isn't syncing. What should I do?
Check your internet connection. If you're online and still having issues, try logging out and back in.